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Premier HealthAustralia
For Referrers

Streamlined referrals,
reliable outcomes

We make it easy for GPs, surgeons, and allied health professionals to refer injured workers into a coordinated, well-communicated care pathway.

Submit a ReferralCall Us
Who Should Refer

We work with a wide range of clinicians

GPs & Family Physicians

Primary care referrals for WorkCover injury assessment and coordinated specialist pathways.

Orthopaedic Surgeons

Post-operative co-management and WorkCover coordination for your surgical patients.

Allied Health (Physio/OT)

Collaborative referrals where specialist assessment or surgical review is indicated.

Employers & HR

Direct referrals for workplace injury assessment to initiate the WorkCover pathway.

Insurers & Case Managers

IME, PI assessment, and independent capacity opinions for claim management.

Legal Practitioners

Medicolegal assessment requests for litigation, disputes, and court proceedings.

Referral Types

What we accept

01

WorkCover Referrals

Injured workers with an active or pending WorkCover claim requiring assessment, surgical coordination, or ongoing management.

02

Post-Operative Care

WorkCover patients requiring structured post-op management, rehabilitation coordination, and return-to-work planning following a WorkCover-related surgical procedure.

03

Permanent Impairment

Patients requiring an independent PI assessment as part of their WorkCover claim finalisation process.

04

IME Requests

Medicolegal referrals for independent medical examination from insurers, legal practitioners, or case managers.

How to Refer

Two simple ways to
make a referral

We aim to acknowledge all referrals promptly and confirm next steps with both the referrer and patient as quickly as possible.

Please include: patient name, DOB, contact details, injury description, claim status, and any relevant clinical documents.

Referral Information

What to include in your referral

01Patient full name, DOB, contact number
02Employer details and industry type
03Date and mechanism of injury
04WorkCover claim number (if active)
05Current treating practitioners
06Relevant imaging and investigation results
07Current medications and allergies
08Urgency level and preferred appointment timing
Submit a Referral

Refer a patient online

Complete the form below. We will acknowledge your referral within one business day and contact the patient promptly to arrange assessment.

Fields marked with * are required. Your information is handled in accordance with our Privacy Policy.

After You Refer

What happens next

Day 1

We Acknowledge

You will receive acknowledgement of the referral within one business day.

Promptly

We Contact the Patient

Our team reaches out to the patient directly to arrange an appropriate assessment appointment.

Ongoing

We Keep You Informed

You receive regular written updates at each clinical milestone throughout the care pathway.

Why Refer to Us

Benefits to referring clinicians

Prompt Acknowledgement

All referrals are acknowledged within one business day.

Detailed Progress Reports

Regular written updates at each clinical milestone, sent directly to the referring practitioner.

Reduced Admin Burden

We manage WorkCover documentation, insurer communication, and coordination — so you do not have to.

Confident Return-to-Work Outcomes

Coordinated care pathways designed for better clinical and functional outcomes.

FAQ

Referral questions

How do I refer a patient to Premier Health?

Email referral details to reception@phaus.au, call 0492 802 468, or use the online referral form on this page. Include patient identifiers, injury description, claim status if known, and relevant clinical documents. We aim to acknowledge referrals within one business day.

What referral types do you accept?

We accept WorkCover injury assessments and ongoing coordination, post-operative WorkCover management, permanent impairment assessment requests, and independent medical examination (IME) requests from appropriate parties. If you are unsure which category fits, send a short summary and we will advise the pathway.

What clinical information should I attach?

Ideally: patient name, DOB, contact number, employer and industry, date and mechanism of injury, claim number if active, current treating practitioners, key imaging/results, medications/allergies, and urgency. Incomplete referrals are still welcome — missing items can be collected after acknowledgement.

How quickly do you acknowledge and book?

We aim to acknowledge within one business day, then contact the patient to arrange a booked assessment. Urgent referrals can be flagged for attention within 48 hours where clinically appropriate. Emergency or unstable presentations should go via emergency services — we are not an Emergency Department and we do not offer walk-in care.

Will I receive progress updates after I refer?

Yes. Referring clinicians receive written updates at clinical milestones so you remain informed without carrying the administrative load of insurer coordination. Tell us your preferred contact email for reports at the time of referral.

Can allied health practitioners refer?

Yes. Physiotherapists, occupational therapists, and other allied health clinicians commonly refer when specialist assessment, surgical review, or WorkCover coordination is needed. Include your clinical findings and the question you want answered.